We want to ensure that you have a smooth check-in with us at Prague City Stay so we offer a self-service 24/7 automated check-in service - please see further information below. Please print this message and bring it with you on your trip.
Early check-in or late check-out: We cannot confirm early check-in or late check-out until one day before check-in or check–out. The availability of early check-in and late check-out depends on the time of arrival or departure of the guest arriving/departing before or after you. And we need plenty of time to make sure the apartment is cleaned perfectly for another guest. One day before your check-in or your check-out we will inform you.
Self Service Check-in Information
When you arrive to building, you can enter the main entrance door using the PIN:
(PLEASE CHECK YOUR EMAIL FOR CODES)
Once you enter to the building at the end of the hall on the right side you can see the safe boxes,
You can open the SAFE BOX using the PIN CODE: (PLEASE CHECK YOUR EMAIL FOR CODES) The keys to your apartment will be inside the safe box.
1.- Find your Name and number of SAFE BOX
2.- Input the PIN CODE (PLEASE CHECK YOUR EMAIL FOR CODES)
3.- Press E to confirm
4.- Turn the knob clockwise
Problems with the Self-service
If you experience any problems during your check in, please do not hesitate to contact us (see emergency contacts below). We will try and find a solution as soon as possible.
Check-in time is after 14:00
We cannot confirm early check-in or late checkout until one day before check-in or check-out.
The availability of early check-in and late checkout depends on the time of arrival or departure of the guest arriving/departing before or after you. And we need plenty of time to make sure the apartment is cleaned perfectly.
Check-out time is before 11:00
Please leave the keys on the kitchen counter and close the apartment door behind you.
- If you are leaving Prague later in the day, we can store your luggage so that you can enjoy your last day in Prague. Send us a message and we will arrange this.
Emergency Contact Details
Telephone +420 234261819 (note for emergency use only)